Large businesses understand the importance of dedicated hosting and thus opt for it. However, at times, even large organizations find it difficult to manage dedicated server hosting on their own. This is where managed hosting comes in. Apart from offering all the benefits of dedicated hosting, managed hosting offers that extra bit of around-the-clock, much-needed expert support.
One of the most acclaimed managed hosting services is Northstar by The Planet. In one of our earlier posts, we had said that when it comes to managed hosting plans, very few hosting companies compare to The Planet. Northstar is a service that stands to be a pioneer among managed hosting plans. Unlike other plans where the support is reactive (in response to a problem), Northstar’s service is proactive.
Northstar is based on a methodology they call Anticipation Advantage. Here’s what The Planet has to say about Northstar:
Northstar takes managed hosting to the next level of professionalism by adopting a proactive methodology, going beyond the typical reactive support mentality of other managed hosting providers. That means in-depth business and technology planning sessions; systems architecture designed to fit your needs; proactive management and protection of your IT systems for maximum performance; and regular reports and reviews of system health to discover new ways to improve and leverage IT.
The Anticipation Advantage methodology is based on the following four phases.
- Phase 1 – Assess: The business requirements are assessed in this phase.
- Phase 2 – Design: The implementation and support plans are designed in this phase.
- Phase 3 – Maintain: This phase deals with monitoring and maintenance.
- Phase 4 – Measure: The performance is reviewed in this phase.
With a proactive approach, Northstar certainly has an advantage over other managed hosting services.