Should You Limit User Bandwidth?

In a perfect world, we would always have unlimited refills, unlimited anytime minutes, and unlimited bandwidth. In reality these things are finite, and nothing lasts forever. Bandwidth is not horribly expensive, but if you have your own dedicated server, you are definitely paying for it. Anytime you offer hosting or other services to your clients, […]

Should You Offer SSH Access?

With a Linux or Unix dedicated server, you will probably access it via SSH on a regular basis. It is an essential feature for server system administrators. For other users, however, it is usually not essential and may even be a security risk. Do your hosting customers or company employees need access? A lot of […]

Web Services DOs and DON’Ts

Whether you have decided to start your own web hosting company, web design service, cloud-based application service, or any other web offerings, there are certain things you should definitely do to make sure your customers get the most for their money. There are also several pitfalls you should avoid at all costs.
DO tell your […]

Open Source Help Desk Solutions

As a dedicated server administrator, one of the most important services you can offer to your clients, customers, and users is support. Whether the support is for web hosting, server management, or even one-time services, you need to offer a solution that is convenient and easy to use.
In a previous post, we […]

8 Ways to Offer Support to Your Clients

More than likely, your dedicated server is not only for personal use. Most dedicated servers are used for some type of business or non-profit websites. Whether it is a dedicated gaming server or a growing web hosting business, your clients or customers will invariably need technical support. Here are eight ways you […]